‘Desperate for relief’ A snapshot of the consequences of drowning in energy debt

“Energy companies are making mega profits at the same time as people are cutting back on essentials, being hit with rising electricity bills and a record number of customers are in debt.
These companies being supported with billions of dollars in public funds has not stopped the rise in debts. This comes off the back of the biggest energy retailers wrongly taking money from
welfare recipients through Centrepay.”

This report goes into depth on the rates of energy debt in Australia, the types of debt, the reasons why people are in debt and who debt affects the most. It also breaks down which demographics of people are most in debt, and outlines steps regulators have taken to try and cull energy debt and why that is or isn’t working before finally giving recommendations on how to move towards ridding consumers of energy debt as a whole. You can read the full report below and see our related media release here.